Business Service Management from BMC Software helps you to simplify and automate your IT processes.
In order to achieve this you will need to implement BSM tools, which can be complex and full of hidden traps. I can help you to put it all together.
I am a consultant with exceptional experience in BMC Remedy ITSM, BMC TrueSight (BPPM) and BMC Discovery (ADDM) implementations.
My expert knowledge of BMC Remedy (Atrium CMDB, ITSM and SRM) was built through my work as a Developer, Administrator, Consultant, Architect, Team Leader and Process Workshop Facilitator.
My knowledge of BMC TrueSight monitoring solutions (PATROL, ProactiveNet/BPPM, BEM, SIM, TMART) is also at an expert level achieved by realizing many installations, customisations and integrations of such tools.
I have also experience in BMC Discovery tools (ADDM, BBCA).
I have 17 years' experience working with various BMC product implementations:
- BMC PATROL (BMC Performance Manager)
- BMC Portal (Performance Manager Portal, RSM and Impact Portal)
- BMC Patrol Enterprise Manager (PEM)
- BMC Event Manager (BEM)
- BMC Service Impact Manager (SIM)
- BMC Transaction Management Application Response Time (TMART)
- BMC TrueSight Infrastructure Management (BPPM)
- BMC TrueSight App Visibility Manager
- BMC BladeLogic Client Automation (Marimba)
- BMC Atrium Discovery and Dependency Mapping (ADDM)
- BMC Dashboards and Analytics for BSM
- BMC Remedy AR System
- BMC Remedy ITSM suite
- BMC Service Request Management (SRM)
- BMC Atrium CMDB
View Projects to see examples of projects where I implemented the products listed above.