I have worked on and completed the following projects using BMC Event Manager (BEM) and BMC Service Impact Manager (SIM):

Client: Telecom company
Project: Monitoring of managed services.
  • Implementation with customizations of BMC Event Manager and BMC Service Impact Manager 7.3.01 for managed services offered to customers (custom MRL rules, advanced event enrichment, alias mapping automation for Service Model).

Client: Bank
Project: Business process monitoring.
  • BMC Event Manager/Service Impact Manager 7.2 solution design, implementation, customization (custom event management rules) and integration with BMC Performance Manager Portal, HP OpenView, Microsoft Operations Manager, NetIQ, Tivoli Omegamon, Adlex.
  • BMC Event Manager/Service Impact Manager 7.2 - custom integrations (IVONA text-to-speech application, sound notification for new event on Impact Explorer console)
  • Service Impact Manager 7.2 - Service model design and implementation (SIM and Atrium CMDB)

Client: Telecom company
Project: Business Service Management project.
  • BMC Event Manager/Service Impact Manager 7.0.x solution design, implementation, customization (business service modelling, custom event management rules) and integration with BMC Patrol, Microsoft Operations Manager, BMC Atrium CMDB and BMC Remedy Service Desk (ITSM 7.x)
  • BMC Event Manager/Service Impact Manager 7.0 custom integrations with on-call database (written in Perl), monitoring schedules and automatic Patrol Central profile update (written in Perl)
Project: Proof of concept: Business Service Management project realized by BMC Software.
  • BMC SIM implementation and SIM-Remedy integration development (ITSM 6.3 and BMC SIM 5.1)

Client: Telecom company
Project: IT infrastructure monitoring.
  • BMC Event Manager 7.2 solution design, implementation, customization (custom event management rules) and integration with BMC Patrol, Mercury SiteScope, HP OV NNM, SNMP, BMC MainView and Remedy ITSM
  • BMC Event Manager 7.2 custom integrations with email system (using Perl and POP3), command centre database (using Perl and FreeTDS)
  • BMC Event Manager 7.2 high availability configuration (primary and secondary cells)
  • BMC Event Manager 7.2 - cells configuration automation (written in Perl and using Excel as input data)
  • PATROL Enterprise Manager (PEM) to BMC Event Manager (BEM) migration

Client: Bank
Project: IT infrastructure and business process monitoring.
  • BMC Service Impact Manager implementation, customization (custom event management rules and service model) and integration with BMC Patrol

Client: Bank
Project: Proof of concept: System for monitoring and managing IT infrastructure.
  • BMC Service Impact Manager implementation with customizations and integration with Remedy HelpDesk

Client: Petroleum company
Project: Event Management system.
  • BMC Event and Impact Management integration with HP Service Desk