I have worked on and completed the following projects:

Client: Government institution
Project: BMC Atrium Discovery and Dependency Mapping (ADDM) and BMC Atium CMDB customizations to meet customer needs.
  • ADDM 9.0.02 to 10.2.01 upgrade
  • CMDB data model simplification
  • ADDM custom discovery patterns development in TPL (cluster resources, Coldfusion data sources, DNS, Heartbeat clusters, NFS, Samba, etc.)
  • ADDM to CMDB sync customization with sync mapping development in TPL
  • Business application mapping in ADDM
  • Automatic service model creation to enable Impact Analysis
Project: Atrium CMDB project.
  • Atrium Discovery and Dependency Mapping 9.0.02 deployment and configuration (consolidation, OpenLDAP integration)
  • ADDM - Discovery patterns development in TPL (Linux Heartbeat Cluster, Samba shares, NFS, OpenLDAP, Nagios, ColdFusion database resources, Locations)
  • ADDM - CMDB sync mappings development in TPL (local and remote filesystems, database schemas, JDBC resources)
  • Atrium CMDB 8.1.01 installation and configuration (datasets, reconciliation engine, normalization engine, CI class modifications)
  • Atrium Integrator (Pentaho) - data load from Excel into CMDB, data export from CMDB to CSV.
  • BMC Remedy ITSM 8.1.01 installation and configuration (LDAP authentication, Foundation Data configuration with Data Management tool)
  • Atrium Integrator (Pentaho) - automatic user load from LDAP into Remedy ITSM (People form)
  • BMC Change Management 8.1.01 - change process configuration and documentation, approvals configuration
  • BMC Service Request Management 8.1.01 - service requests configuration, advanced interface forms development
  • BMC Dashboards for BSM 7.7.02 installation and configuration
  • BMC Analytics for BSM 8.1.00 installation and configuration

Client: Bank
Project: Business application mapping.
  • Business application mapping in BMC Atrium Discovery and Dependency Mapping 10.1.01

Client: Government institution
Project: Service monitoring project.
  • BMC TrueSight App Visibility Manager 2.6.10 installation and configuration
  • TMART to TrueSight App Visibility Manager 2.6.10 migration
  • Application monitoring using SOAP and REST protocols with Borland Silk Performer Synthetic Transaction Monitoring for BMC Software
  • BMC PATROL Knowledge Module development (PSL) for application health check monitoring
  • BMC PATROL monitoring configuration (Linux, Windows, Oracle DB, VMware vSphere, Citrix XenServer, Light Weight Protocols [SNMP, Ping])
  • BMC TrueSight Infrastructure Management 9.6 installation and configuration
  • BPPM 9.0 to BMC TrueSight Infrastructure Management 9.6 migration
  • Custom rules (MRL) development for event and service impact management (service blackout and maintenance, notifications)
  • Atrium CMDB 8.1.02 installation and configuration, integration with BMC TrueSight (BPPM)

Client: Government institution
Project: Remedy ITSM implementation.
  • BMC Remedy ITSM 7.1 administration, configuration and support (Incident and Problem Management, Asset Management, Change Management, Service Level Management, Service Request Management, CMDB)
  • BMC Remedy ITSM - loading incidents from Excel into Incident Management using Perl scripts and Remedy API
  • BMC Remedy ITSM 7.6.03 installation and configuration (CMDB population, Product Catalog, Software License Management)
  • BMC Remedy ITSM 7.6.03 to 8.1.00 migration
Project: CMDB inventory population.
  • Atrium CMDB 7.6.03 installation and configuration (datasets, reconciliation engine, normalization engine, CI class modifications)
  • CMDB population and integrations with third party systems (Atrium Integration Engine, custom integrations)
  • BMC BladeLogic Client Automation (workstation inventory scanning for CI and software assets, integration with CMDB) implementation
  • BMC Atrium Discovery and Dependency Mapping (server inventory scanning for CI and software assets, integration with CMDB) implementation
Project: Infrastructure and applications monitoring.
  • Application monitoring with BMC Transaction Management Application Response Time
  • Updating TMART configuration using web services and SQL
  • TMART integration with Event Management system using Impact Integration Web Services (IIWS)
  • PATROL - infrastructure monitoring of Windows, Solaris, Linux, Oracle, Informix, MySQL, MS SQL, SAP, Remedy
  • PATROL - deployment and configuration of local and remote monitoring (automated instance configuration and parameter thresholds with Perl and PCM)
  • PATROL integration with ProactiveNet
  • ProactiveNet installation, configuration and integrations with CMDB, Remedy Incident Management, TMART and Patrol
  • ProactiveNet - event management with custom MRL rule writing
  • ProactiveNet - service models design and build

Client: Telecom company
Project: Managing communications services for customers across 28 European countries using Remedy ITSM.
  • IT architecture of customized system based on BMC Remedy ITSM
  • Managing an international team of BMC Remedy developers
  • Remedy ARS - developed application for data migration from Excel to custom forms (using Remedy workflow, Perl scripts and Remedy API)

Client: Bank
Project: Solution design for CMDB implementation.
  • Leading workshops and analysing IT processes to gather requirements for CMDB implementation

Client: Telecom company
Project: Monitoring of managed services.
  • Implementation with customizations of BMC Event Manager and BMC Service Impact Manager 7.3.01 for managed services offered to customers (custom MRL rules, advanced event enrichment, alias mapping automation for Service Model).

Client: Pharmaceutical company
Project: ITSM project.
  • Development of interfaces between BMC Remedy ITSM and other systems

Client: Bank
Project: Business process monitoring.
  • BMC Event Manager/Service Impact Manager 7.2 solution design, implementation, customization (custom event management rules) and integration with BMC Performance Manager Portal, HP OpenView, Microsoft Operations Manager, NetIQ, Tivoli Omegamon, Adlex.
  • BMC Event Manager/Service Impact Manager 7.2 - custom integrations (IVONA text-to-speech application, sound notification for new event on Impact Explorer console)
  • Service Impact Manager 7.2 - Service model design and implementation (SIM and Atrium CMDB)
  • BMC Performance Manager Portal - performance tuning, integration with BEM using IIWS
  • BMC Impact Portal 2.6 - installation and configuration
  • Atrium CMDB 2.1 - installation and configuration, integration with BMC SIM

Client: Telecom company
Project: Business Service Management project.
  • BMC Event Manager/Service Impact Manager 7.0.x solution design, implementation, customization (business service modelling, custom event management rules) and integration with BMC Patrol, Microsoft Operations Manager, BMC Atrium CMDB and BMC Remedy Service Desk (ITSM 7.x)
  • BMC Event Manager/Service Impact Manager 7.0 custom integrations with on-call database (written in Perl), monitoring schedules and automatic Patrol Central profile update (written in Perl)
  • Atrium CMDB - automation of service model creation in CMDB for BMC SIM (written in Perl with Remedy API and using different data sources - TXT, CSV, XML, Excel)
  • BMC Impact Portal - installation and configuration
Project: Proof of concept: Business Service Management project realized by BMC Software.
  • BMC SIM implementation and SIM-Remedy integration development (ITSM 6.3 and BMC SIM 5.1)

Client: Telecom company
Project: IT infrastructure monitoring.
  • BMC Event Manager 7.2 solution design, implementation, customization (custom event management rules) and integration with BMC Patrol, Mercury SiteScope, HP OV NNM, SNMP, BMC MainView and Remedy ITSM
  • BMC Event Manager 7.2 custom integrations with email system (using Perl and POP3), command centre database (using Perl and FreeTDS)
  • BMC Event Manager 7.2 high availability configuration (primary and secondary cells)
  • BMC Event Manager 7.2 - cells configuration automation (written in Perl and using Excel as input data)
  • PATROL Enterprise Manager (PEM) to BMC Event Manager (BEM) migration
  • BMC Impact Portal 2.6 - installation and configuration
  • PATROL Enterprise Manager implementation, customization and integration with other IT systems (BMC Patrol, Mercury SiteScope, BMC Patrol Express, BMC MainView, SNMP, SLM Express, IBI WebFocus and e-mail notification system)

Client: Bank
Project: IT infrastructure and business process monitoring.
  • BMC Service Impact Manager implementation, customization (custom event management rules and service model) and integration with BMC Patrol
  • BMC Portal and RSM installation and configuration
  • BMC Portal upgrade and data migration
  • Atrium CMDB installation and customization, integration with BMC SIM

Client: Bank
Project: IT infrastructure monitoring.
  • BMC Patrol implementation and customization

Client: Insurance company
Project: IT infrastructure and services management.
  • PATROL Enterprise Manager implementation with customizations and integration with other IT systems (BMC Patrol and e-mail/SMS notification system)
  • PATROL Explorer implementation with customizations - visualization maps of IT infrastructure
  • PATROL Central Alerts implementation with customizations - web-based visualization maps of IT infrastructure
  • BMC Patrol implementation with customizations

Client: Bank
Project: Proof of concept: System for monitoring and managing IT infrastructure.
  • BMC Service Impact Manager implementation with customizations and integration with Remedy HelpDesk
  • BMC Performance Manager Portal implementation with customizations and integration with BMC Service Impact Manager

Client: Petroleum company
Project: Event Management system.
  • BMC Event and Impact Management integration with HP Service Desk