BMC Remedy ITSM:
Product/Application Years' Experience Skill Level
BMC Remedy Incident and Problem Management, Service Desk 13 Expert
BMC Remedy Asset Management, Software License Management 9 Expert
BMC Remedy Change Management 7 Expert
BMC Remedy Service Level Management (SLM) 9 Expert
BMC Service Request Management (SRM) 9 Expert
BMC Atrium CMDB, Atrium Integrator (Pentaho), Atrium Integration Engine (AIE), Product Catalog 13 Expert

BMC TrueSight Operations Management:
Product/Application Years' Experience Skill Level
BMC PATROL (PATROL agents, Knowledge Modules, PSL, PATROL7, RT Server, Console Server) 16 Expert
BMC Performance Manager Portal, Remote Service Manager (RSM), Express 11 Expert
BMC Event Manager (BEM), BMC Service Impact Manager (SIM), MRL, Service Model 14 Expert
BMC Transaction Management Application Response Time (TMART) 7 Expert
BMC TrueSight Infrastructure Management (BPPM) 7 Expert
BMC TrueSight App Visibility Manager 6 Advanced

BMC Discovery:
Product/Application Years' Experience Skill Level
BMC Atrium Discovery and Dependency Mapping (ADDM) and discovery pattern writing in TPL 7 Advanced
BMC BladeLogic Client Automation (Marimba) 7 Intermediate

Technical skills:
Languages Perl, Master Rule Language (MRL), Patrol Script Language (PSL), The Pattern Language (TPL), Rexx, SQL/T-SQL, VBA, Windows Batch Scripting, Unix shell, HTML/CSS/PHP
Operating Systems Windows (NT, 2000, 2003, 2008, XP, 7), Unix (Linux, Solaris), Novell NetWare (4.x, 5.x)
Databases MS SQL (2005, 2008), MySQL (5.6), Oracle (10g, 11g), Sybase
Other Web Services, Apache, IIS, SNMP, LDAP/Active Directory, POP3/SMTP