Business Service Management from BMC Software helps you to simplify and automate your IT processes. In order to achieve this you will need to implement BSM tools, which can be complex and full of hidden traps. I can help you to put it all together.
Remedy Incident and Problem Management
Remedy Asset Management
Remedy Change Management
Remedy Service Level Management (SLM)
Service Request Management (SRM)
PATROL Agent and Knowledge Modules
Event and Service Impact Manager Cell
TrueSight Infrastructure Manager
TrueSight Presentation Server
TrueSight Operations Management Reporting
TrueSight App Visibility Manager
TrueSight Synthetic Transaction Monitor with Silk Performer
Transaction Management Application Response Time (TMART)
Discovery appliance deployment
Discovery pattern development in TPL
Discovery CMDB sync mapping customization
Perl, Master Rule Language (MRL), Patrol Script Language (PSL), The Pattern Language (TPL), Rexx, SQL/T-SQL, VBA, Windows Batch Scripting, Unix shell, HTML/CSS/PHP
Unix, Linux, Windows
MSSQL, MySQL, Oracle, Sybase, SQLite
REST API and Web Services, Apache, IIS
SNMP, SAML, LDAP/Active Directory, POP3/SMTP
Ansible, Jenkins, Bitbucket, Jira, Confluence, xMatters
I have worked on and completed the following projects:
What customers say (details available upon request):
I have just met with the customer, and they appraised you highly for your work, and said you are one of the best consultants they have met ;)
In management call we had a few moments ago, I heard that Mariusz is "very clever" and "really pushing things forwards". Customer thinks of having more support from him. "He does a really good job."
The implementation we are particularly proud of is system for infrastructure and applications monitoring. We use it for business process monitoring and it is based on BMC BEM/SIM.
Excellent delivery, hope to use your services another time.
ul. Lubuska 64/37