I am a consultant with exceptional experience in BMC Remedy ITSM, BMC TrueSight and BMC Discovery implementations.

I can help you with
BMC TrueSight BMC Remedy BMC Atrium CMDB BMC Discovery

About Me

From 2002 to 2011 I worked for BMC partner companies. It gave me the opportunity to implement various BMC Software products for clients from telecommunication, banking, insurance and pharmaceutical industries as well as government institutions.

In 2011 I established my own company - BSM Solutions - and I started working as an independent consultant.

During my career I have been working for projects in different countries: Czechia, France, Germany, Italy, Luxembourg, Norway, Poland, Saudi Arabia, Spain, Switzerland and the USA.

I am able to perform the following activities for clients:

  • - gathering requirements and leading workshops
  • - designing solution architecture
  • - installing, configuring and customizing systems
  • - creating integrations with third party systems
  • - managing the implementation team
  • - providing trainings on products
  • - working in an international and multicultural environment

Skills

Business Service Management from BMC Software helps you to simplify and automate your IT processes. In order to achieve this you will need to implement BSM tools, which can be complex and full of hidden traps. I can help you to put it all together.

BMC Remedy ITSM

Remedy Incident and Problem Management
Remedy Asset Management
Remedy Change Management
Remedy Service Level Management (SLM)
Service Request Management (SRM)
Atrium CMDB

BMC TrueSight Infrastructure Manager

PATROL Agent and Knowledge Modules
Event and Service Impact Manager Cell
TrueSight Infrastructure Manager
TrueSight Presentation Server
TrueSight Operations Management Reporting

BMC TrueSight Application Management

TrueSight App Visibility Manager
TrueSight Synthetic Transaction Monitor with Silk Performer
Transaction Management Application Response Time (TMART)

BMC Discovery

Discovery appliance deployment
Discovery pattern development in TPL
Discovery CMDB sync mapping customization

Programming Languages

Perl, Master Rule Language (MRL), Patrol Script Language (PSL), The Pattern Language (TPL), Rexx, SQL/T-SQL, VBA, Windows Batch Scripting, Unix shell, HTML/CSS/PHP

Technical Skills

Unix, Linux, Windows
MSSQL, MySQL, Oracle, Sybase, SQLite
REST API and Web Services, Apache, IIS
SNMP, SAML, LDAP/Active Directory, POP3/SMTP
Ansible, Jenkins, Bitbucket, Jira, Confluence, xMatters

Projects

I have worked on and completed the following projects:

Trainings

I have obtained the following certifications:

  • BMC Certified Administrator: BMC Remedy AR System 7.5
  • ITIL v.3 Foundation Certificate in IT Service Management (ITIL v.3 Certificate by EXIN)
  • PRINCE2 Foundation certificate in project management
  • AWS Certified Cloud Practitioner

I have attended the following IT trainings:

  • ITIL Foundation
  • ITIL V3 Foundation Bridge
  • PRINCE2 Foundation Training
  • SMART Methods - Train The Trainer Boot-camp
  • SIM 7 Delta Training for Partners
  • BMC Event Manager/BMC Service Impact Manager part 2
  • SIM Integration to Remedy (training at BMC Software WWTEF'06)
  • Topology Discovery to SIM (training at BMC Software WWTEF'06)
  • BMC Control-M Administration
  • BMC Remedy AR System 7.x: Administering - Part 1 (WBT)
  • BMC Remedy AR System 7.x: Administering - Part 2
  • BMC Atrium CMDB 2.0: Implementation Best Practices
  • BMC Remedy IT Service Management 7.x: Application Administering Essentials (WBT)
  • BMC Remedy IT Service Management 7.x: Installing and Configuring
  • BMC Remedy AR System 7.5: What's New (ODL)
  • BMC Remedy AR System 7.5: Developer - Part 1 (WBT)
  • BMC Remedy AR System 7.5: Developer - Part 2
  • Fundamentals of Solaris 8 Operating Environment for System Administrators (SA-118)
  • Implementing and Supporting Microsoft Windows NT 4.0 Server
  • Implementing and Administering Microsoft Windows 2000 Directory Services
  • Microsoft SQL Server 2008 Database Development (Collection 10344)
  • Implementing Microsoft System Center Operations Manager 2007 (Collection 3386)
  • AWS Cloud Practitioner Essentials (Second Edition)

Testimonials

What customers say (details available upon request):

Contact

BSM Solutions
ul. Lubuska 64/37
53-514 Wroclaw
Poland